Legal Area

USER RIGHTS AND DUTIES

The User is solely responsible for the truthfulness and correctness of the information and data provided to Original Race SRL and requested by the latter. The User is also responsible for the prompt communication of any changes to any information and data initially provided.
Upon confirmation of a purchase order, the user accepts and declares: having read, understood and accepted the general terms and conditions of website browsing and use; authorising Original Race SRL to process any personal data provided during registration on the website and at the time of purchase, as well as providing Original Race SRL with the personal data required to process payment using the methods indicated; having attempted to save an electronic copy of the contract and the current general terms and conditions of website browsing and use; having sent a copy of his/her personal identification documents, following a request made by Original Race SRL, in order to enable the latter to check identity with regard to any credit card used for the payment transaction. If such information is not provided within 24 (twenty-four) hours, Original Race SRL may refuse the payment and cancel the order. Receipts for completed orders will be displayed on the website and can be printed via the appropriate link.
Before accepting delivery of a product from the carrier, the User (in the presence of the aforementioned carrier) must ensure that:
the number and type of products correspond to those listed on the delivery note;
the packaging used for transport, including any fastening materials, is intact, undamaged, dry and not otherwise defaced;
the quantity and type of products delivered correspond to those purchased.
Any irregularities or anomalies must be immediately brought to the attention of the carrier at the time of delivery of the products and any issues recorded on the delivery note in the appropriate way. Otherwise, Original Race SRL will not replace the items, nor issue a refund for any damaged goods.
In addition to the indications on the delivery note, within 8 (eight) days of receipt of delivery, the user must also send written notification to Original Race SRL via email to the following address: customers_ecommerce@originalrace.com.

USER RIGHTS AND DUTIES
The contents of www.originalrace.com such as, for example, images, dialogues, music, videos, documents, drawings and any other material, in whatever format published, including menus, web pages, graphics, colours, fonts, website design, layout, methods, processes, features and software that are part of www.originalrace.com are protected by copyright and all other intellectual property rights applicable to Original Race SRL and other holders of the rights. The reproduction, either in whole or in part and in any form, of the contents is strictly forbidden without our explicit written consent.
Original Race SRL has the exclusive right to authorise or prohibit, direct or indirect, temporary or permanent reproduction, in any way or form, either in whole or in part, of the site and its contents.
The use, visualisation and potential temporary reproduction of any materials found on the www.originalrace.com website are authorised solely for financially irrelevant purposes. Such reproduction must, in any case, be carried out for lawful purposes and in compliance with the copyrights and other intellectual property rights of Original Race SRL and the authors of the individual pieces of work on the website.

LINKS TO OTHER WEBSITES
Original Race SRL provides hypertext links or links to other websites solely to facilitate users during online searches and browsing and to facilitate online hypertext links to other websites. The activation of links does not imply any recommendation or notice by Original Race SRL, nor any guarantee on the contents, services or goods provided by them or sold to internet users.
Original Race SRL does not check, nor does it carry out any form of monitoring, of these websites and their contents, nor can it be held responsible for the contents of such sites and the rules adopted by them, including those regarding privacy and the processing of user’s personal data during browsing operations.
Users are advised to pay close attention when clicking on links to such websites and to carefully read their terms and conditions of use and privacy policies.
As mentioned above, Original Race SRL general terms and conditions and its privacy policy do not apply to websites managed by other subjects.

INVOICE
A copy of the invoice can be requested by sending an email to customers_ecommerce@originalrace.com, indicating all relevant information, within a day of placing an order.
Our prices do not include VAT (Italian VAT) for all orders from European Union member states and for those outside the EU.
However, these orders are subject to taxes and customs duties applicable in the destination country. Such costs and the relevant formal procedures must be paid to the carrier at the time of delivery and are at the expense of the customer/recipient.

PRIVACY
I hereby confirm I have read the declaration regarding the processing of my personal data in compliance with all applicable data protection legislation, including Regulation (EU) 2016/679, which came into force on 25 May 2018.

Privacy Policy
Dear user, we hereby wish to inform you that your personal data will be processed and registered on the databases of Original Race SRL, the company responsible for data processing.

Contact details for the data controller and data protection officer
Data controller: Original Race SRL, Via Guardia di Rocca, 13, 47899 Serravalle (RSM).
Contact details by email: customers_ecommerce@originalrace.com
We can be contacted at the above addresses at any time or alternatively, by email at: customers_ecommerce@originalrace.com

When contacting Original Race SRL, it is essential to include contact details in the request, in order for us to identify you and provide a reply.

The purposes of data processing are: (i) to provide any information we request; (ii) to purchase products/services, to carry out, fulfil and monitor execution of contracts; (iii) to fulfil our obligations; (iv) to send commercial communications, providing consent was given at the time of registration on the website or at a later date.
With regard to commercial notifications, the following should be noted:
Original Race SRL has the right to send you communications regarding the products/services offered on the website (under the terms established in the general terms and conditions of website browsing and use, which can be found at the link “General Sales Terms and Conditions”) or on other websites of business partners of Original Race SRL in the following product categories: fashion, home, gift items, travel, health and wellness, electronics and audio-visual materials, catering, telephone services, electricity and gas supply, sports goods and tickets for shows, exhibitions and concerts.
Such communications can be sent by any means, including amongst others: by post, telephone, email or other means of electronic communication.
All forms of commercial communication will include clear indications on methods for unsubscribing, which will be free of charge. Original Race SRL will act to implement any unsubscribing requests within 3 working days of receipt of the said request. Following a request to unsubscribe, Original Race SRL will only send the communications necessary to fulfil contractual obligations and protect your interests in general.
If, for any reason, Original Race SRL is involved in operations of transformation, merger, demerger, acquisition, joint venture, sale and/or lease of business activities or branches or, more generally, in any deed of assignment concerning the company or a branch of it, users will be sent all the necessary updates regarding any policies issued by the demerged or merged companies and, in any case, the name of the new data processor and details identifying any other persons responsible for exercising the right to access your personal data, in compliance with all legal provisions. In the event of a merger due to acquisition, the acquiring company (or the company resulting from the merger) will issue a notification (or an amendment, if already issued) if, as a result of the merger, processing operations requiring notification are carried out. In the event of demergers, the company or companies resulting from the operations will issue a notification if, as a result of the demerger, processing operations requiring notification are carried out.
We can be contacted at any time at the above addresses or alternatively, by email at customers_ecommerce@originalrace.com in order to exercise your rights to correct, amend, cancel or oppose processing, without this affecting the aforementioned unsubscribing process regarding commercial communications sent electronically.
Should you provide third-party personal data, you must inform the third-party and obtain their consent to process their data, in compliance with this policy and current legislation.
The personal data requested are necessary in order to execute the contract, as well as to allow Original Race SRL to fulfil its obligations and achieve the above-mentioned purposes. These data include: name, surname, address and contact numbers and credit/debit card details if the products/services are purchased on our website.
Original Race SRL hereby informs users that the IT systems and software procedures involved in website use acquire certain personal data, the transmission of which is implicit in the use of internet communication protocols. Such data may include, but are not limited to: IP address, computer domain names, URI notation addresses, time of request, methods used to submit requests to the server, numerical codes and other parameters regarding the operating system and IT environment. These can be associated to identified parties and are used solely to obtain anonymous statistical information on website use and to check its correct functioning; the data are deleted immediately after processing. This class of data could be used to ascertain responsibility in the event of cybercrimes.
Furthermore, Original Race SRL hereby informs users that so-called “cookies” are blocks of information sent by a server to a web client (usually a browser) and then retransmitted by the client back to the server (without undergoing changes) each time the client accesses the same part of the same domain, so that the website has a record of access history.
Original Race SRL has the right to unilaterally change, modify and/or amend its privacy policy at any time. In the event of changes, modifications and/or integrations that significantly affect user rights, Original Race SRL will inform all users by email, sent to the last address provided.
The subjects the personal data refer to have the right to obtain confirmation of the existence or otherwise of such data at any time and to be informed of their content and origin. They can check the accuracy of such data and request their amendment, updating, correction or cancellation, transformation into anonymous form, blocking of unlawful processing and, for legitimate reasons, oppose such processing.


COOKIES
Overview
This page is a section of the extended privacy policy, which can be viewed on the website, and describes the specific use Ventis S.r.l. makes of cookies.
Information on cookies
Cookies are small text files that the sites visited by users send to their terminal (usually a browser), where they are saved to be retransmitted to the same websites when the same user visits the site again. When browsing a website, the user’s terminal may also receive cookies sent by other websites or web servers (so-called “third-party cookies”) that may contain certain elements (for example, images, maps, sounds, specific links to pages on other domains) present on the site the user is visiting.
Using cookies, the server sends information that can be accessed again and that is updated every time the user returns to the site. The website can therefore, automatically adapt to the user, improving the browsing experience. Cookies also provide website owners with anonymous information on user browsing habits, so they can also obtain statistics on website use and improve the browsing experience. The information collected by cookies can also be used to create a “profile” of preferences expressed by the user during browsing, in order to customise the promotional messages displayed.


Types of cookies
Pursuant to personal data protection legislation, cookies can be divided into “technical” cookies, for uses that do not require user consent, and “profiling” cookies, which are for promotional purposes and for which user consent is necessary.

In detail:

Technical cookies
This type of cookies can be further divided into: session/browsing cookies.
These cookies are fundamental for browsing a site and making full use its features; for example, maintaining a session and accessing reserved areas. They are strictly necessary and without them it would be impossible to provide the services requested. These cookies do not collect information for commercial purposes.

Analytical cookies
These cookies collect and analyse information on website use by visitors (pages visited, number of times accessed, time spent on the site, etc.) to optimise site management. These cookies do not collect information that can be used to identify users in any way.

Functional cookies
These permit users to customise browsing based on a series of selected criteria (for example, preferred language) in order to provide a better browsing experience. The information collected by this type of cookie is anonymous.
The website functions best if technical cookies are enabled: it is however, possible to refuse consent for the use of these cookies on your computer by changing browser settings as described below. Please note that if cookies are disabled, some website features may become unavailable.

Profiling cookies
Information regarding users can be collected by cookies in order to send commercial messages in line with the preferences shown during web browsing (their profile).
Due to the impact of these profiling techniques on privacy, user consent must first be obtained (Art. 122 Italian Legislative Decree 196/2003).
If cookies are used for these purposes, a specific summary banner notice will be displayed on the website, containing instructions on how to consent to the use of profiling cookies, in compliance with the requirements set forth in the Italian decree on privacy “Identification of simplified methods for notification on cookies and acquisition of consent for their use – 8 May 2014”. Profiling data are stored for twelve months.

Third-party cookies
While browsing the website, cookies may be installed from other sites that are accessible from the website, but are managed by other bodies (third parties). In such cases, the website owner acts only as a technical intermediary between the user and such other sites.

Disabling and deleting cookies
Web browsers can be configured by the user to delete cookies or block their installation entirely on the electronic device in use.

Microsoft Internet Explorer
1. Click on “Tools” in the upper part of the browser window and choose “Internet Options”, then click on the “Privacy” tab;
2. To enable cookies, privacy settings must be set to “medium” or lower;
3. By setting a privacy level higher than “medium”, the use of cookies will be disabled.

Mozilla Firefox
1. Click on “Tools” in the upper part of the browser window and select “Options”;
2. Select the “Privacy” tab;
3. Click on “Cookies”, then select or deselect “Accept site cookies” and “Accept third-party cookies”.


Google Chrome
1. Click on the Chrome menu icon;
2. Select “Settings”;
3. At the bottom of the page, click on “Show advanced options”;
4. In the “Privacy” section, click on “Content settings”.
5. Enable or disable cookies:
To enable cookies, select “Allow local data storage” (recommended);
To disable cookies, select “Prevent sites storing data”;
6. Click on “Finish” to save settings.

Safari
1. Click on the “Cog” icon in the upper part of the browser window and select “Preferences”;
2. Click on “Protection” and select or deselect the “Block third-party and advertising cookies” option;
3. Click on “Save”.
To learn more about cookies and on how to manage or disable third-party or marketing/retargeting cookies, visit sites specifically dedicated to this subject, such as www.youronlinechoices.com.

Cookies used on this website
This website uses:
Technical cookies
Session/browsing cookies
Functional cookies
Profiling cookies

Google
http://www.google.com/intl/it_it/policies/technologies/cookies/
Third-party cookies
Facebook:
https://www.facebook.com/help/cookies/?ref=sitefooter
YouTube:
https://www.google.it/intl/it/policies/technologies/cookies/
Google (plus, Analytics):
http://www.google.com/intl/it_it/policies/technologies/cookies/
Note: in the absence of different settings on your browser, by continuing to browse you consent to the use of these cookies. This consent will be recorded in a technical cookie stored for a year.

CUSTOMER SERVICE

OVERVIEW
The website www.originalrace.com is an e-commerce site managed by the company “Studio Analitica Di Santo Scalia Ditta Individuale” (with registered office at Rezzato (BS) 25086, Via Alessandro Manzoni no. 21/b, VAT no. 03932630985).

PAYMENT AND SECURITY
This procedure is managed by 128-bit SSL encryption technology, one of the most widely-used and efficient systems in the world.
In addition, to ensure greater payment security, our website includes several steps that make it possible to check the transaction status of past orders. In the event of abnormal use, our customer services department may cancel an order or request more information regarding credit card use.

AFTER-SALES CARE
All products featured on www.originalrace.com are the result of partnerships with leading Italian and international brands and have all been carefully selected.
Once payment has been made, the purchase order is taken on by Original Race SRL and the customer will be sent an e-mail confirmation of the order received. After verifying that payment has been made and all personal and shipping details are correct and after checking availability of the product ordered, Original Race SRL will consider the contract concluded and will confirm its execution with all the relevant information via email.
Please note that Original Race SRL can cancel purchase orders which do not provide sufficient guarantees or that are incomplete or incorrect, or even if products are no longer available. In these cases, the user will be informed via email that the contract could not be concluded.
If the contract is not concluded but has generated payment of the price, Original Race SRL will promptly refund the amount paid in advance by the user. For any queries, users should write to the following email address: customers_ecommerce@originalrace.com

SHIPPING INFORMATION
We only ship to the territories and countries listed on our website. Purchase requests from countries not included on the list displayed at the time of purchase cannot be accepted by Original Race SRL.
Orders from outside the European Union may be subject to the taxes and customs duties applicable in the country of destination. Such costs and relevant formal procedures must be paid to the carrier on delivery and will be at the expense of the customer/recipient.

PRICES AND CURRENCY
The official currency of the website www.originalrace.com is the euro and all payments and monetary transactions take place in euro. Prices and exchange rates in other currencies are merely indicative and designed to give users a better idea of costs.

RETURNS AND REFUNDS
Users who have purchased products have the right of withdrawal from the contract, without any penalty and without specifying the reason. It is understood that this right cannot be exercised if the product has already been used, even for a short time. The right of withdrawal must be exercised within 14 (fourteen) days of receipt of the product at the delivery address provided.
To return a product, users should send an email to customers_ecommerce@originalrace.com, indicating the product being returned and the order number, in order to arrange return of the product.
Before shipping any goods, users must wait to receive an acceptance email from customers_ecommerce@originalrace.com and this must be printed and attached to the shipment.


Terms and conditions for exercising the right of withdrawal
The right of withdrawal is exercised correctly if the following conditions are met:
The right of withdrawal must be exercised correctly within fourteen (14) days of receipt of the product, using one of the methods indicated above;
Products must not have been used, worn or washed;
The identification tag must still be attached to the product(s) with the disposable seal, which is an integral part of the item;
Products must be returned in their original packaging, including external packaging (if kits are being returned, all items that make up the kit must be included);
Returned products must be delivered to the carrier within fourteen (14) days of notification to the seller of your decision to withdraw from the contract;
Products must not be damaged.

Method for returning products
Costs for returning products are at the expense of Original Race SRL, providing the above conditions apply.
You can arrange the carrier to pick up the products with Original Race SRL by sending an e-mail to customers_ecommerce@originalrace.com and indicating the day.
Original Race SRL does not accept damaged returns, but only returns in excellent condition, stored with all due diligence. Users should include a copy of the delivery note and purchase receipt in the packaging.
In any case, returns must be agreed exclusively with our customer services by writing to: customers_ecommerce@originalrace.com.


Return methods and timescale
Once Original Race SRL has received the return request and checked that all the requisites have been met, customers will receive an email confirming acceptance/payment/replacement of the return. Original Race SRL will refund any amounts already collected for the purchase of products within 15 (fifteen) days. The actual timescale for crediting any amounts paid for the purchase of products depends on the payment methods used.

Non-compliant products
To return products that are not compliant with the order placed, users should follow the above procedure.
It is understood that if a product delivered by Original Race SRL is damaged or does not comply with the specifications, shipping costs will be at the expense of Original Race SRL.
Please note: in any case, returns must be agreed solely with customer services by writing to customers_ecommerce@originalrace.com

In the event of lack of conformity and prompt submission of a complaint, in the manner and terms mentioned above in the User Rights and Duties, the user will be entitled to a compliant replacement product (if available) or alternatively, a refund.
Should the user decide to request replacement of the product with another product, Original Race SRL will check availability of the replacement product. Any replacement or return costs will be at the expense of the user. If the product is unavailable, the user will be credited with the full amount, as well as shipping costs (if applicable).
Replacement of a non-compliant product is not guaranteed and will depend on availability.